Your Walkthrough

Prepare for your walkthrough

Come as you are.
We’ll take it from there.

Every space has its own story, and there is no need to make yours perfect before we visit. Our walkthrough is a chance to understand your space, your priorities, and the details that matter to you. These questions offer a gentle guide; there is no need to prepare formal answers.

  1. Which service do you need: residential cleaning, post-construction cleanup, vacation rental cleaning, event cleanup, deep cleans, move-in move-out cleans, or commercial cleaning?
  2. What is the approximate square footage, and how many rooms, bathrooms, and floors are included?
  3. How would you describe the current condition, and when was the last professional clean?
  4. Which areas need the most attention, and what are your top priorities?
  5. Are there delicate surfaces, special-care instructions, product preferences, allergies, or sensitivities to consider?
  6. What would you like included, and are there any rooms, items, or tasks to leave untouched?
  7. Will people or pets be present, and are there access or building requirements to plan for? Please do not share keys or security codes here.
  8. What days and times work best, and would you prefer a one-time or recurring service?
  9. Is there a move, guest arrival, event, or other deadline we should plan around?
  10. Will water and electricity be available, and what should we know about parking, stairs, or elevators?
  11. What would a beautifully cared-for space look and feel like to you after the clean?
  12. Is there anything else you would like us to know or discuss during the walkthrough?
  13. Would you like to share a few photos or a short video of your space before the walkthrough? You are welcome to email or text them so Jannene can see the space ahead of time; there is no need to tidy up first.
Complete the questionnaire online Download the printable questionnaire One-page PDF · Your pre-walkthrough questionnaire.
Pricing follows an in-person condition assessment.
A comfortable first step

A few things
you may be wondering.

We start with understanding.
No online prices, no one-size-fits-all scope.

Why is a walkthrough required?

Every space is different. An in-person walkthrough lets us assess its condition, understand your priorities and agree on the scope before providing a personalized quote. No cleaning prices are listed online.

What happens during the walkthrough?

We walk through the areas you would like cleaned, talk about the type of service and your priorities, and note surfaces or items that need special care. It is a conversation—not a test of how tidy your home is.

Do I need to clean before you visit?

There is no need to make your space perfect. Seeing its current condition helps us understand what you need. Please tell us about any access or safety considerations before the visit.

Can we discuss a recurring clean or a deadline?

Yes. Share your preferred frequency, days and times, or any move, guest arrival or event deadline. We will discuss what can be arranged; availability is confirmed directly.

Is my walkthrough confirmed when I request it?

Not yet. Your walkthrough is confirmed only after Jannene approves the request. Call or email to schedule your walkthrough, Monday through Friday, 9 AM to 5 PM.

What should I tell you about pets and products?

Let us know if pets or people will be present and whether you have product preferences, sensitivities, allergies, or special-care surfaces. Please do not send keys, alarm codes or other security credentials.